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As a service-based business providing social media marketing services, our return policy differs from traditional product-based businesses. Once services have been performed, they cannot be returned in the traditional sense.
Because our work consists of services rather than physical products, "returns" relate to requests for adjustments, credits, or refunds. You must contact us within fourteen days of the relevant service delivery date if you wish to request a review of the work or a potential refund, unless a different timeframe is specified in your individual service agreement.
We are committed to your satisfaction with our social media marketing services. If you are not satisfied with the services provided, we encourage you to contact us within seven days of service delivery to discuss your concerns. We will work with you to address any issues and make reasonable efforts to resolve them.
Refunds or credits may be considered in the following circumstances:
Refund requests must be submitted in writing within fourteen days of the relevant service delivery date, unless a different period is stated in your service agreement.
The following are not eligible for refunds: services that have been fully completed and delivered as agreed, monthly retainer fees for services already performed, setup fees and initial consultation charges, and third-party advertising spend managed on your behalf.
We do not ship physical products and therefore do not charge or reimburse return shipping costs. Any expenses you incur in connection with communicating about returns or refunds, such as bank fees or currency conversion charges, are your responsibility unless otherwise required by applicable law.
You may cancel your service agreement at any time by providing written notice as specified in your agreement. Upon cancellation, you will be charged for all services performed up to the cancellation date, including any work in progress that has already required time and resources. No refunds will be issued for services already completed.
If you wish to request a review of services, return in the sense of service adjustments, or a refund, please follow these steps:
We will review your request, may request additional information if needed, and inform you of our decision. If a refund is approved, it will be processed within fourteen business days and issued to the original payment method used for the purchase. It may take additional time for the refund to appear in your account depending on your financial institution.
Our return and refund practices are applied in accordance with applicable consumer protection and contract laws. Nothing in this Return Policy is intended to limit any rights you may have under mandatory law in your jurisdiction. Where local law grants you additional rights, those rights will apply in addition to the terms stated here.
If you have a dispute regarding services or charges, we encourage you to contact us first to resolve the matter directly. Most concerns can be addressed through open communication. If we cannot reach a satisfactory resolution, either party may pursue other available legal remedies.
We reserve the right to modify this Return Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified policy.
For questions about our Return Policy or to request a refund, please contact us at:
Pluzarindrvikau
1919 5th St Suite H
Santa Fe, NM 87505
United States
Email: callback-us@pluzarindrvikau.world
Phone: +1 505 983 4010
Pluzarindrvikau